In-House Repair Center Saves Customers Time and Money
Hoffman Estates, IL - BIG KAISER Precision Tooling continues to deliver world-class service and support by eliminating the need to ship tools abroad for repair, minimizing customer downtime. In the event that a Kaiser boring tool or BIG Daishowa Profit Maker tool requires maintenance or repair, it can be performed on site at just a fraction of the cost and time.
More than 90 percent of Kaiser boring tools that require service can be repaired in-house with an average turnaround of five business days, even those that are more than twenty years old. Repaired tools are then backed by a one-year standard warranty. For the small percentage of tools that cannot be repaired, customers are offered demo units at discounted prices.
BIG KAISER's in-house repair team also has the expertise and equipment to repair most BIG Daishowa Profit Maker tools including Angle Heads, High Spindle and Hi-Jet Holders. The team uses a thorough inspection and extensive verification process to assess damaged tools. Within two days, a quote is issued highlighting parts that need replaced and the total repair cost versus the cost of a new unit. After any service is performed, all units are re-assembled, re-greased and ready to ship back within 5-10 business days.
BIG KAISER Precision Tooling is a leader in high precision tooling systems and solutions. With brands including Kaiser, BIG Daishowa, Speroni, Unilock, Sphinx, and more, BIG KAISER's line is focused on extreme accuracy and repeatability. BIG KAISER's mission is to support North American manufacturers with products that are designed and manufactured to a superior standard. Guaranteed.
For more information about BIG KAISER's repair capabilities, contact BIG KAISER, Hoffman Estates, IL at 888-866-5776, e-mail firstname.lastname@example.org or visit www.bigkaiser.com.